5 steps to create a High-Performance Commercial Team
Many hotels have lost their commercial talents during the pandemic. There was no business to attract, so marketing, sales, and revenue management had to take time out. Team members were laid off permanently, furloughed until further notice. In many independent hotels, the GM or the owner had to keep the commercial activities afloat and, most of the time, to a minimum. Now it is time to build a high-performance commercial team.