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Customer Case - Welcome Hotel

Nr of rooms: 146

Benchmarking year 2021 (ranking in compset):

RevPAR: 2/9
ADR: 2/9
Occ: 1/9
 
"Demand Calendar saves time - I get what I need in one click which means I can spend time with revenue generated activities and making decisions instead of getting lost in administration. I save at least 1 hour/day to get rid of compiling data into excel sheets."

 
Interview with Jonathan Kviborg
Commercial Manager
Welcome Hotel &
Wärdshuset Lasse Maja Konferens & Fest
jonathan

Hours saved by using
Demand Calendar

1 hourday

Mention one challenge Demand Calendar solves

One challenge before Demand Calendar was to get reports from the PMS. It was very timeconsuming and some data we would like as the basis for important decisions we couldn't get. Demand Calendar collects all relevant data automatically and gives us the reports we need. It’s a huge timesaver.

Welcome Hotel Spa Winter

What specific thing do you like most about Demand Calendar?

The forecasting - It’s simple to update and follow progress. The forecast is also vissable in other views and reports, e.g “On the books” & “Pick-Up”. It frees up time and enables us to make better decisions. 

Welcome Hotel terass

What other 3 benefits come to your mind?

Easy to get data and reports as a basis for all types of meetings. Both external meetings with customers and internal meetings for better decisions.

Company profiles - You get a full overview of production and behavior which is vital for new contract negotiations. 

Pick-Up - It’s easy to keep track of the pick-up and we have the possibility to get into details which enable us to yield for the near future and make better strategic decisions for the future.

 

Welcome hotel dinner

How does Demand Calendar help you in your role as a Commercial Manager?

Saves time - I get what I need in one click which means I can spend time with revenue generated activities and making decisions instead of getting lost in administration. I save at least 1 hour/day to get rid of compiling data into excel sheets.

Welcome hotel pool

Can you remember a Demand Calendar "aha moment" that you or an employee had?

What really has impressed me is the overview on rate codes. You have everything in one place instead of finding different data components from different reports in our PMS. One concrete example is how easy it is to keep track of and analyze our campaigns. Which campaigns perform better than others to improve future campaigns for a higher conversion.

Welcome hotel hotel room

What would you advise or say to other hotels considering Demand Calendar?

Demand Calendar is a huge TimeSaver and facilitates decision making which results in higher revenue. For us it’s a “No brainer”.

Welcome hotel bar

Anything else you want to share that I did not ask about?

We really appreciate that Demand Calendar constantly develop new features. Latest the Total Revenue Forecasting witch is very useful for us with SPA, F&B and meeting facilities. Also want to highlight the new B2B sales features.

Welcome hotel - drinks

Thank you Jonathan!

Book a meeting to explore if Demand Calendar can solve your challenges.

Emil Sunesson - Sales Manager Demand Calendar
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